102% increase in SMS marketing's conversion rate during 2020
83% of consumers would like to receive booking appointments via text
88% regularly ignore phone calls from businesses and unknown numbers
80% of text messages are read within 10 minutes of receipt
90 of Americans own a smartphone device with SMS capabilities
86 of millennials prefer SMS communications for deliveries, promotions, and surveys
Turn Prospects Into Customers With Automated Drip Campaigns
Top cleaning companies send 3 messages over 7 days with automated text drip campaigns. Here are the steps...
The lead subscribes to your texting list with the keyword “CLEANHOUSE” and receives a welcome text right away.
Include exclusive discounts & ask if they have any questions
After 2 days send a text that establishes trust and shows what makes you different from the competition.
You can back up your claims with....
Years of experience
Before and after pictures
Your ratings on popular review sites
Information about the housekeepers
who would be cleaning their home
Wait another 2 days and then send an exclusive, limited-time offer or discount to create a sense of urgency
Next, schedule your text message campaigns.
You can use autoresponders to schedule texts immediately after the contact subscribes (like for a welcome message) or after a set amount of time.
Start Collecting Contacts
Whenever your SMS drip campaign is ready to go live! Invite leads from other channels to text a keyword to your number. No more wasted time and effort on manual marketing tasks. No more missed opportunities to turn leads into customers. Just streamlined processes and better conversion rates.
Sms Text Solves Chasing Down Past-Due Invoice Issues
spending too much time chasing down past-due invoices? Text messaging software can help home service providers automate their payment processes. For instance, when a service is complete, an SMS with a link to an invoice can be automatically sent. Or when a payment is due, an automated billing reminder can be sent via sms text message.
Sms Text Reaps Boundless Marketing Opportunities
Attract Customers with Special Offers
Offer exclusive discount codes and special offers to first-time customers.
Send Appointment Reminders
Forget tedious calls that go straight to voicemail. Use text to automatically remind clients of upcoming appointments.
Rebook Canceled Appointments
Don’t lose revenue due to a late cancellation. Text loyal customers with a discount to pick up a last-minute openings.
Keeps Clients Engaged With Sms Text
Share best practices and respond to customer questions from the convenience of your texting platform.
Send time-sensitive notifications and alerts to keep clients and employees safe and informed.
Send Payment Reminders
of upcoming payments or an outstanding balance via an automated text to improve cash flow.
Sms Texting Is A Better Choice
Unlike email, a promotional text can be composed quickly and easily, and it still has a bigger impact.
Research reveals that customers are 4.5 times more likely to respond to a promo sent via SMS than email.
Automated Drip Text Messages
Instantly Share real-time promotions, updates,
and more!
How SMS Improves Customer Communications?
Your customers love texting. Right off the bat, offering home services SMS will boost their satisfaction. It’s convenient for them since they use it nearly every day. It also offers back-end technology that improves customer communication workflows overall.
Send Quotes & Get Fast Approvals
After you send initial quotes via email, getting approvals and securing bookings quickly can be difficult. Leads and customers don’t check their emails frequently and often take a while to reply. With business texting for home service providers, you can send detailed quotes and know customers will open them right away. After answering follow-up questions, you can even book appointments via SMS.
Simplify Appointment Confirmations & Reminders
Cleaning services rely on appointment confirmations and reminders. If your customers don’t remember their appointments, you may not be able to enter their residences. Business texting for home service providers makes it easy to remind customers of upcoming engagements. Simply text SMS confirmations immediately, then schedule reminders for later. You can also add customers to SMS drip campaigns that send reminders on a schedule. Appointment reminders through a convenient channel reduce no-shows and boost your revenue.
Manage SMS Customer Service Questions & Requests
Timely replies can win new customers and secure bookings quickly. Customer queries or responses to your SMS content land in your shared inbox, where permissioned team members can instantly reply.
Send Timely Updates
In the home services industry, there’s almost always a new challenge to address or an unexpected wrench thrown in your schedule. With text messaging for home services, you can keep customers in the know throughout the process. Providing customers with transparency can boost customer satisfaction—even if your team is running behind.
Online Opt-In Widget
Customers can opt in through your online opt-in widget to start text conversations with you, straight from your website. From there, they can continue the same conversation on their mobile device.
Visitors can ask questions, book appointments, request a quote, and more. Plus, their contact information is saved for future follow-ups. SMS chat enables you to follow up personally as soon as possible!
Confirm More Appointments & Increase Revenue
By directly asking customers to text back yes or no, you’ll confirm more appointments and increase your revenue, especially if you implement a text-to-pay strategy, too. Customers can pay after confirming appointments, and if there are any additional charges, they can be updated via text. Text payments help you get paid faster with less invoicing hassle.
Upsell Services With Sms Texting
There are plenty of opportunities to upsell your services online and even during an appointment booking, but you’ll have a bigger chance at closing more upsells when your team is on-site and can see exactly what needs to be taken care of. Once your team has arrived, it’ll be easier for them to spot things presenting opportunities for them to upsell.
Example: We noticed that the ceiling tiles in the women’s restroom have water stains. Want us to clean them? It’ll be an extra [$], we can take care of it today. [Attach with a photo of water stains]
Or, your account manager may notice an upsell opportunity as they’re reviewing a customer account, and from there, they can reach out.
Sms Texting Increases Online Reviews
Make your business shine by getting more customer reviews. By texting and asking for their review after a service, you’ll secure more reviews from your customers. Reviews build your reputation online and within your community, and you can easily become the go-to choice for commercial cleaning and maintenance services in your area.
Sms Texting Helps When Clients Are Busy
There are times such as when a client is in a meeting or on their office phone when they may not be able to talk to you but they can text quickly and easily. If you have ever been on a long boring conference call I am sure you can see how clients might appreciate being able to get a few errands done without having to talk on the phone.
Appointment Confirmations
In a matter of seconds or minutes, you can confirm appointments with clients via Sms instead of waiting hours for a confirmation via email and phone call
Rake In High Returns With Past Clients
The conversion rate of text messages is between 40-50% which means you can get back about 50% of your clients just by sending bulk SMS. This is a massive increase in revenue.
“All you need to do is offer a better deal than before. If you did a previous good job, it will be easier to convince them. Another good strategy is to give some percentages off, it’s almost irresistible and you will rake-in more cash”, explains Kirsten King, a business analyst at Australian Help and State of writing.
Send Instant Quotes & Estimates
Skip long distance driving to your prospects location. Many times to give an accurate estimate you physically have to drive to your prospects location to see what has to be done. These unnecessary trips can be time consuming, inconvenient, ineffective and also costly.
This long process can be circumvented by having the client text you pictures (recent ones) of the place, and from there, determine the price and send the estimate to your client in minutes. By doing this, you’ve saved many useless hours and expenses.
Sms is a powerful tool
All mobile numbers on 1 platform
By leveraging this powerful tool, employers can improve communication,& drive success for their organization. Consider exploring text messaging with all phone numbers on 1 platform for employee communication. Reap the benefits it can bring to your organization.
Sms texting gets instant response times
From email, messaging apps, online workspaces,to etc. theres many options to choose from when it comes to employee communication channels in 2023. But sometimes, it helps to go back to basics with the use of SMS. SMS yields impressive results. With an open rate of over 98% and a 90-second response time, sms texting is a foolproof way to ensure fast and direct communication with employees..
Instant Views
Sms is guaranteed instantly be seen
Using text to communicate is the only way to be sure that employees can not only receive the information but are also guaranteed to view it very quickly after the message is sent.
Sms Text Is More Cost Effective
With text messaging you have the perfect, cost-effective, communication system. You can augment this further with alerts and reminders with the only cost being that data rates may apply.
Less Complicated Easy To Use Platform
allowing sms texting for your business doesn’t require any downloads, apps, or extra backend work for existing or prospective employees. All they need is their cell phone, which, statistically speaking, almost all employees already have!
Inadequate Communication Issues
In a survey of 400 companies with 100,000 or more employees each, an average loss per company of $62.4 million per year was cited because of inadequate communication to and between employees.
Set-it-and-forget-it text reminders
Scheduled texts giving you the ability to set-it-and-forget-it when it comes to sending messages or reminders to 1, 10, 100, or 1,000 employees all at once.
Keywords making it easy for interested prospective or existing employees to text in a word or phrase and receive updates specific to that topic.
Saves money & cost-effective tool
With text messaging you have the perfect, cost-effective, communication system. You can augment this further with alerts and reminders with the only cost being that data rates may apply.
No Equipment Needed
Allowing sms texting for your business doesn’t require any downloads, apps, or extra backend work for existing or prospective employees. All they need is their cell phone, which, statistically speaking, almost all employees already have!
limited & simple
The learning curve related to text marketing software is limited & simple.
Something that employees are used to
Texting is more familiar to your employees, because it’s something they’re already doing every day. Texts are read, responded to, and interacted with more frequently than emails, phone calls, and social media posts. In short, it’s virtually the fastest way to reach people no matter the distance between you.
Great Job Seeker Communication Tool
sms text is Great For Instant emergency updates
Keeps your candidates in the loop of whats going on
cost-effectivene
increased engagement
quick delivery
high open & response rates
created with needs like yours in mind.
A budget-friendly solution
universally accepted
SMS text is a familiar to people
Today, SMS is one of the most commonly used communication channels, but the potential of sms text is still largely untapped
80% of professionals already use texting for business purposes
SMS text is a familiar to people
Sms Text Blast daily, weekly & monthly "AUTOMATED REMINDERS"
sms text Decreases confusion through reminders and simple messaging
sms texting Increases read and response rates
SMS text is a fast and direct form of communication with new hires. With an open rate of over 98%
Americans check their phones 96 times a day on average
SMS text messages go straight to their mobile devices that your candidates will be certain to see
sms text Enables personalized communication with prospects
A survey of 400 companies found that poor communications attributed to $62.4 million in average losses
Poor communication can generate huge losses
Those working in HR know just how important it is to establish reliable communication with potential employees.
Being that the average person has 1,602 unread emails? Sending out New employee updates or questions by email could spell disaster.
Automated Text Messages saves time-consuming tasks, such as coordinating interview times, onboarding paperwork, sending notifications and etc.
80% of people already use texting for business purposes.
23% of all keyword searches from mobile devices contain the word “job”.
70% job seekers use mobile devices to consider their next career move because it provides a discrete form of communication
Great Employee Communication Tool
high open & response rates
quick delivery
increased engagement
cost-effectivene
Keeps your company updated
Schedule notification updates
emergency notifications
recieve employee feedback and recognition.
enhances workplace culture
Using SMS text messaging as a valuable tool can help HR personnel do their jobs more effectively.
Today, SMS (Short Message Service) is one of the most commonly used communication channels, but the potential of text messaging in the workplace is still largely untapped
80% of professionals already use texting for business purposes
SMS text marketing technology keeps operations running smoothly
Sms Text Blast daily, weekly & monthly "AUTOMATED REMINDERS"
Being that the average person has 1,602 unread emails? Sending out urgent updates or questions by email could spell disaster
SMS text messages go straight to the mobile inbox that your employees almost certainly have an eye on.
Americans check their phones 96 times a day on average
SMS text is a fast and direct form of communication with employees. With an open rate of over 98% and a 90- second response time
Poor employee communications can generate huge losses for your business
$62.4 million loss of profit attributed to poor internal communications
sms texting Increases read and response rates
immediate form of communication for last minute meetings and announcements
Ensures everyone has essential information for informed decisions in a timely manner
Decrease confusion through reminders and simple messaging
